Briefing statuses

Briefings can have several statuses. Here we will explain what these statuses mean.

Waiting for briefing: This means there is no briefing active yet for the crowd type or segment to which the receivers have been added.

Briefing in queue: This status will show after activating the briefing. The briefing has not been sent but will be sent in a short while.

Briefing e-mail opened: The receiver(s) of the briefing have opened their briefing e-mail.

Briefing opened: The receiver(s) of the briefing have opened their briefing.

Briefing sent: Briefing was sent to the receiver(s).

Tickets downloaded: The receiver(s) opened the briefing and downloaded their ticket(s).

Sending briefing failed: The briefing could not be sent. If this status appears, please check if the email address is correct.

 

 

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