It might happen that it is necessary to resend a briefing.
Resend a briefing to an individual
It sometimes happens that an individual would like to receive a briefing again. This could be because this person deleted the mail, did not see it or accidentally checked it as spam. Fortunately, resending a briefing is very easy to do.
- Go to ‘Briefings‘ in the event.
- Search for the briefing in question in your list of briefings. This can also be done via the search bar at the top right of the screen.
- Click on the briefing reference.
- You can now see the details of this briefing and see which people have received this briefing.
- Find the person who wants to receive the briefing again.
- Click on the ‘…‘ icon
- Click on ‘Resend‘. The recipient will now receive the briefing again.
Resend a briefing to several people
It is also possible to resend the briefing to several people at once.
- Go to ‘Briefings‘ in the event.
- Search for the briefing in question in your list of briefings. This can also be done via the search bar at the top right of the screen.
- Click on the briefing reference.
- Use the checkboxes to select all persons that will need to receive this briefing again.
- At the bottom of the screen you’ll now see an action menu. In the drop down menu, select ‘Resend briefing’.
- Click on ‘Apply’.
- The briefing will now be resend within a few minutes.