Create a briefing template

Before you send out the briefings, you need to create a briefing template. You can create different briefings for different crowd types. For example: you can send a specific briefing to the crew and a specific briefing to artists. Follow the steps beneath to create a briefing template.

Difference between a briefing and a briefing template
There is a difference between a briefing and a briefing template. The briefing is the email the recipients receive. The briefing template is added to the email and contains the information.

Create a briefing template:

  1. Go to the event concerned from the Launchpad.
  2. Go to ‘Briefings’ and click ‘briefing templates’ in the menu on the left.
  3. Click ‘Add briefing template’.
  4. Name the template and if necessary, you can add a description.
  5. Select the briefing type: artist briefing or a crowd briefing.
  6. Click ‘Add template’ to create the template.
  7. You are now in the template creator and here you can add the information to the briefing.


Drag & drop to shape your template
The first block contains general information about the recipient, the event and accreditation of the recipient. This is a dynamic block and all the items will be filled in by the system automatically when the briefing is sent.

After the first block you can create blocks yourself. On the right side you see different types of blocks: ‘text’, text and image’, ‘image’ and ‘location’. You can drag and drop these blocks to the left side and put them in the right order.

It is possible to make blocks invisible for specific recipients. This is based on accreditations of the recipients. Go to the block concerned, click the pencil button and click ‘settings’. Here you can determine which blocks you want to make invisible for certain recipients. Now you can see empty boxes and when you select the boxes this means that a specific block will only show up if this recipient has those items in their accreditation.

For example: You can add two blocks with information about parking. The first block is general parking information and the second is VIP parking information. You can select that the first block will only be visible for recipients with a normal parking ticket and for the second block you can select that it will only be visible for recipients with a VIP parking ticket.

As a result, it is not necessary to create different briefing templates for recipients who mostly need the same information.


Personalise the briefing template
There are a few options to personalise the briefing template. You can change the background color, the color of the buttons and the color of the text in the button. Please note: Do not forget to click ‘Save changes’. You do not see the colours in the creator, but when you send the briefings out it will appear!


Here are some useful tips:

  • Every element has its own settings. When you are adjusting information, click ‘Settings’ to see the settings and change it if necessary.
  • You can change the elements in the template to drag and drop it in the right spot.
  • You can change the colours of the buttons and links per template. Go to ‘Settings’ to change the colours.
  • You can create different templates for different crowd types (Crew and/or Artists) or segments.
  • It is also possible to create different briefings for every artist.