RSVP settings

It is important to decide whether you want the visitors to confirm their presence or not. If so, then the RSVP option can be used. RSVP stands for: Répondez s’il vous plaît, or: Please answer.
If the RVSP option is enabled, the approved members of a crowd type will receive an email with an invitation with the option to accept or decline. Then those who have accepted the invitation will receive a ticket. If the invitation is declined, the invitee does not receive a ticket.

The RSVP setting is an optional setting.

Setting RSVP Options
Here the visitors group crew is used as an example.

  1. Select the right event from the ‘Launchpad‘.
  2. Go to crowd type for which you want to enable RSVP and then click on ‘Options‘.
  3. Click on ‘RSVP‘.
  4. Check the ‘Enable RSVP option’ box.
  5. Choose whether you want to enable the RSVP option for everyone within this crowd type or only for specified segments.
  6. Click on ‘Continue’.
  7. Select the sender options. Choose whether you want to show the one who creates the invitation as sender, or if you want to set up custom sender details.
  8. Write a subject line.
  9. Click on ‘Continue’.
  10. In this next step you determine what you want the e-mail to look like. Upload a header and a footer image and write the text that will be going along with the invitation.
  11. Click on ‘Continue’.
  12. Write the text the invitee gets to see when they accept the invitation.
    It is an option to have the invitee submit the required/necessary accreditations directly. There are two options for this; only let the recipient indicate on which days the invitation is being used and/or let the invitee indicate what accreditation numbers are needed.
  13. Click on ‘Continue’.
  14. Write the text the invitee gets to see when they decline the invitation.
  15. Click on ‘Continue’.
  16. Set a deadline for this invitation. After this date the invitee won’t be able to accept or decline the invitation.
  17. That’s it, you’re done! Click the button and you’re ready to go.